Finding the right partner to help you assess and secure your data is probably one of the most important tasks you will ever have to do for your business.
As with any business, you don’t want to provide access to all your data to an unreliable IT partner, as there is just so much at stake! A data security breach will affect your relationship with your clients, destroy your reputation, and affect your profitability!
Here are some points to ponder on when choosing the right information security partner for your business:
Range of Services
What are the types of services offered by the IT Security provider? Do they offer server-based IT solutions? Considering that some data are just too confidential to keep in public cloud systems.
Do they offer a specialized security system for each client or are they the one-size-fits-all type of provider? Are they experts in both conceptual and technical processes of information security?
Some IT solutions providers offer consolidated services while others have specific specializations. Depending on what kind of services you need, you can choose to go for only one provider or divide tasks among different providers based on their specializations.
Compliance with Regulatory Standards
Learn the standard practices of the IT solutions company and check if they are compliant with the the standards set by the governing bodies like ISO, PCI-DSS, HIPAA, etc.. Inquire if they can provide your business a list of policies and procedures.
By this, you will have an inkling of the quality of services they provide their clients.
Discover how they conduct business with their clients, their standard procedures, and if they will be providing training to your personnel.
Do you want the arrangement to be “strictly business” in nature or are you looking for a company that has a more personal approach? What is their mission vision? Are they involved in any community or cultural programs? Do their values and business culture coincide with yours?
Starting off with a good sense of connection with the company who will handle your data security can be an indication of an equally reliable and mutually trusting long-term business partnership.
Confidentiality Clauses and Security Features
Do they provide a non-disclosure agreement to you prior to engaging or scoping? This is essential because there could already be confidential information that can be acquired during the scoping process.
Carefully review the company’s confidentiality provisions to see if it’s the type of company you can trust with yours.
Research on their history and if possible, know what previous clients have to say about their services and performance. Satisfied and loyal customers are often an indicator of how well the company holds up to their end of the agreement very well.
Don’t forget to check the availability of the company you’re thinking of hiring. Will they be available to do the bulk of work that you intend to entrust to them?
Meets Your Requirements
Choosing to outsource your business’ data security is not without risks. Don’t rush into making a decision. Give yourself time to sort through all the information of each and every IT solutions provider you are considering as not all IT companies offer the same services. Everything that sounds and looks cheap may not be the best choice for you.
Adheres to the Standards you have set for your Company.
If you are not sure about opening your data to others outside your business, it would probably be best to keep this information to yourselves and just outsource the ones that you are not that anxious about.
At the end of the day, the purpose of why you are looking for an IT solutions provider to partner with is because you know that they know better about keeping your data secure more than you do. So choose one that fits the bill.